Happy Place policies have been underwritten by RSA (formerly Royal & Sun Alliance Insurance) for over seven years providing high quality insurance for touring caravans, folding campers and trailer tents. Please note from 6th October, RSA became Intact Insurance.
There are no changes to the Happy Place team or our insurance policies, but you may start to notice the new name if you make a claim or receive any communication from our underwriters.
It is going to take us a little while to change the mentions of RSA within our documents and across our websites to Intact Insurance. But rest assured your cover and service remain unchanged.
When making a claim as a Happy Place customer you will continue to speak to the same highly trained specialist UK based teams within Intact Insurance to make sure your claim is handled quickly and efficiently. These teams can be contacted using the same helpline numbers you can find in your existing policy booklets and here online.
You will also still be able to report non-emergency claims via our online claims portal which you can access via www.happyplace.co.uk/newclaim
Intact Insurance is part of Intact Financial Corporation – it’s one of the world’s largest insurers and a leader in specialist insurance.
Intact Financial Corporation acquired RSA in 2021. Intact announced in April 2025 that it planned to unify the organisation under a single global identity.
To learn more about Intact Insurance please visit intactinsurance.co.uk
*Intact Insurance was the world’s 12th largest insurer in the period October to December 2024 by market capital.